563.324.6450

About

All Around Town Outdoor Services would not be who we are without our clients and community. In 2000 we set out to create a value based company that would help make people’s outdoor living spaces fun, specializing in all aspects of a yard. We can help in designing a back yard get away for the whole family, from installing a swimming pool, to hardscaping a patio or walkway to implementing beautifully landscaped flowerbeds or even building an outdoor kitchen that your whole family will enjoy on those endless summer nights.

Our team of trained professionals know what it takes to have a yard that will be the envy of the neighborhood. All Around Town Outdoor Services design team will work with your needs and wants to ensure you can enjoy a space for years to come. Our turf maintenance crews can help in making your days a little easier by taking care of your lawn while you enjoy some extra needed family time. 

Our company is a “one stop shop” for your home or business, in all your outdoor needs. We look forward to working with you and providing you with unmatched value on your next project.

Our Process 

If you have ever undertaken an outdoor landscaping project before, it can feel overwhelming. We’re here to help. The following information is designed to help you plan for a successful project. Choosing the right contractor for your project is the most important decision of all because even the best materials can be spoiled by poor installation and workmanship. When interviewing contractors ask these questions to qualify them for the job. 

How long have you been installing? 

- All Around Town Outdoor Services has been in the lawn maintenance industry since 2000. We added landscaping to the portfolio in 2010 when we saw a need from our current clients. We have recently added in-ground and fiberglass pool installation to our portfolio in 2016 to offer our clients a one stop shop for all their outdoor living needs.

 Has the contractor installed projects in the past with the features you’re considering (e.g. a raised patio, retaining wall, fire feature, water feature, or pool?)

- Our team of experts have the training, the experience and the craftsmanship to install your outdoor living space. We are your one stop shop for anything outdoor. Our team of sales professionals can provide you with a list of successful projects completed.

Our installers are ICPI (Interlocking Concrete Paver Institute) trained and install all patios to national standards laid out in the training provided. 

Jeff Wulf 

• Concrete paver installation course completed 2015

• Permeable interlocking concrete paver course Completed 2016

Lexie Brodersen 

• Concrete paver installation course completed 2015

• Permeable interlocking concrete paver course completed 2016

Tony Wagner

• Concrete paver installation course completed 2015

• All wall projects are installed to SRW (Segmental Retaining Wall) standards. Our team is expected to be trained each year on new products from all of our suppliers not only so we know what is new and trending in the industry; but also, so we have the product knowledge to install any type of material from many suppliers. 

• Our certified Hunter Irrigation specialist Chris Fisher can install an array irrigation systems from commercial properties to residential. Chris helps the Quad Cities and beyond look beautiful all season long. Chris is trained in the follow areas:

  • Hydrawise - Hunter Product Specialist Training Completed
  • I-Core and Dual - Hunter Product Specialist Training Completed
  • ACC and ACC-99D Hunter Product Specialist Training Completed

Chris is also our certified chemical applicator. He has been our applicator for all commercial and residential lawns for the past two years. 

• Lighting can enhance your home or outdoor living space. Lighting can brighten any area and make the space more enjoyable well into the late hours so you can use the space longer. Our team can install low voltage LED lighting to any project. Including fire features, landscape lighting, Christmas lighting, outdoor event lighting, or any holiday you and your family enjoy celebrating. With full service holiday lighting for commercial and residential properties. We have been the Quad Cities lighting specialists since 2009.

• Excavation services have been available and executed by our team for many years starting in 2009. We have done many excavation projects from small patio excavations to large commercial bio retention cells. Tony Wagner is our excavation technician and prides himself on his workmanship. 

• Aquatic environments have been installed by our team for several years we have the ability to install projects from large commercial splash pads, in-ground pools or fiberglass pools, to water features in your backyard. Our team of experts have you covered for all your outdoor living needs and wants.     

Workmanship: Our team will provide you with photos of project completed and addresses of public locations where projects have been performed so you can see firsthand our quality of work.

Design Considerations:

Designing a project can be an overwhelming task to people looking to do a landscape project. We have a wonderful design team that will help you through the process every step of the way. From designing the yard of your dreams to picking out the materials they have the knowledge to guide you and make the project enjoyable from start to finish. We will start the project by sitting down with you at your home and asking you questions about your project. Our questionnaire will go through all facets of the projects to give us the information we need to design your outdoor living environment to match your needs and wants. We use our knowledge of materials, your preferences, and budget to create a custom 3-D design for you. We will invite you to our office to view the design, present you with product options, and lay out your project from start to finish. Using our quality installers along with a few select sub-contractors we can accomplish your project all under one roof. No need to juggle several contractors for the job, let us handle it all for you. All design services and quotes are free. You will be provided the design package our team of experts created for you once a signed contract and down payment is received. In the event you would like to keep the design package without a commitment fees may apply.

Project Management: 

  1. BUDGET If your project is large however budget is a concern, you may choose to ask your contractor to provide good, better, best version of the project. Perhaps you would like to do the project in phases we can customize your project to fit your budget. We offer financing as well making getting your dream yard easy. 
  2. TIMELINE Be sure to tell your contractor if there are any times that workers cannot be onsite and whether there is a deadline for the project. We schedule all jobs on a first come first work basis and will strive to meet all deadlines for projects. We are always upfront with our timeline of work before embarking on a project. Weather sometimes impacts the timing of projects, so be sure to understand what happens in the event of rain or unforeseen circumstances. Our sales team will give you a projected start date at the time you sign your contract. Our customer service representative or sales team will update you of any delays should the schedule be pushed back due to rain or any unforeseen circumstances. 
  3. WAYS OF WORKING Your contractor’s crew will be on your property throughout the duration of the project. Make sure to agree and understand the ground rules before the project begins. What time will work begin and end each day? Will the crew work weekends? Our crews work four-ten hour days working 7:00AM until 5:00PM each day. This means they will typically be onsite at 8:00am and leave each day by 4:30pm this allows for mobilization in the morning and travel to and from the worksite. Keep in mind we do adjust the schedule for out of town work. Our crews do not typically work weekends, unless overtime pay is approved by the client to expedite the project. What is their daily clean up routine? Our crews will clean up all tools and debris on the project site and blow off any hard surface areas daily. If there are ever any concerns with site safety of cleanliness please contact our office immediately so this can be corrected. Where will equipment be stored? In the event, we will need specialized equipment for more than a day or two on your site a job trailer will be left onsite. We discuss where this can be placed one our first meeting and will have you sign off on placement upon contract signing.  
  4. BEING NEIGHBORLY It’s generally a good idea to let your immediate neighbors know about your project in advance so they can prepare themselves for a little noise and dust. 
  5. COMMUNICATION Throughout your project make sure you and your contractor have open lines of communication. Establish in advance who to contact if you have concerns and how often you’d like your contractor to provide you with updates. If you notice something that does not look right on your project or you would like to make a change let your sales team member know right away. It is better to correct things right away to prevent delays and more added costs. Our sales team will give daily updates on the project unless you ask for longer periods of time between contact. 
  6. CHANGES Even the best managed and planned projects occasionally run into unforeseen circumstances or last minute design changes. Be sure to understand the contractor’s procedure for handling these changes and how they will affect the final price of the project. All project changes will be done through the sales team and a change order will be submitted and signed off on by you before the change is made. This is to prevent you from getting a surprise at the end of the project when we do final billing. This includes change orders for unforeseen circumstances. We will not do any work that will add to the cost of the project without your written consent. 
  7. PROJECT WRAP UP Once you and your sales professional have performed a final inspection of your completed project, and you are happy with the work, be sure to recommend your contractor to friends, family and neighbors. If you can, write a favorable online review. Your sales professional will walk the project with you the day before the crew is offsite to develop a punch list of items still needing completion per the contract to make sure the job is completed to your and our standards. The list will be completed before the crew leaves the site. Your sales professional will walk the project again at a designated time the day after completion to make sure you are satisfied with the work we will then have you sign off on the work at that time your one year warranty period will begin. A final invoice for the project will be presented to you upon the final inspection and payment is expected. We will follow up in the following weeks and months to make sure your project is still living up to your expectations and this allows us to make any corrections within the warranty period.    

 

Our Experienced Team Members

Jimmy Holt
President / CEO
jimmy@allaroundtownservices.com
Founded the company in 2000

Melody Dahms
Human Resource Coordinator
melody@allaroundtownservices.com
563-324-6450, ext. 4
Joined the team May of 2014

Tony Wagner
Senior Landscape Foreman
tony@allaroundtownservices.com
563-324-6450, ext. 5
Joined the team July of 2009

Alexis Brodersen
Landscape Designer / Nursery Manager
lexie@allaroundtownservices.com
563-324-6450, ext. 3
Joined the team April of 2013

Alvaro Sanchez
Senior Turf Lawn Care Foreman
Joined the team August of 2009

John Pordon
Account Manager / Business Development
sales@allaroundtownservices.com
563-324-6450, ext. 1
Joined the team April of 2017

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